Help Center
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Answers for coaches, athletic directors, organizers, and parents.
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Coach Portal
Access your team portal, read game cards, and track your season at a glance.
3 articles
Hotels & Travel
How hotel sourcing works, rooming lists, and getting your team where it needs to be.
3 articles
Payments & Billing
Card authorization, trip invoices, and how AthleticsQ keeps payments secure.
3 articles
Calendar & Wallet
Wallet passes, calendar sync, notifications, and sharing itineraries with staff.
4 articles
Athletic Directors
The AD oversight hub — every program, approval, and travel budget in one place.
2 articles
Organizers & Parents
Tournament booking links, rewards, parent bookings, cancellations, and support.
6 articles
Popular articles
Accessing your coach portal
How to open your team's portal from your private link, and how to add a passkey for one-tap sign-in.
Reading your game card
What each section of a game card means — status, booking steps, and who handles what.
How AthleticsQ sources your hotels
What happens behind the scenes between your schedule appearing and a confirmed hotel block.
Submitting your rooming list
Why hotels need a rooming list, when it's due, and how to submit it from the game card.
Card authorization, step by step
What the card authorization step is, why hotels require it, and how AthleticsQ keeps card details safe.
Syncing your schedule to your calendar
Subscribe once and every game, hotel stay, and travel window stays current in your calendar app.
The AD portal at a glance
One oversight hub for every program's travel — budgets, savings, and per-sport portals.
Contacting AthleticsQ support
The fastest ways to reach a human — chat, email, or straight from your game card.
Still need help?
Our support team answers fast — chat from any page or email us.